Frequently Asked Questions
Everything you need to know about your new favorite essentials.
What materials do you use for your underwear and loungewear?
We pride ourselves on using Tencel Micro Modal, a sustainably sourced fiber made from beechwood trees. It is carbon-neutral, breathable, and twice as soft as cotton.
How should I care for my Stripe & Stare pieces?
To keep your items in perfect condition, we recommend a cool machine wash at 30 degrees Celsius. Avoid tumble drying and let them air dry naturally to maintain the fabric's integrity.
What is your return policy?
We offer a 30-day return window for most items. Please note that for hygiene reasons, underwear can only be returned if the hygiene seal is intact and the original packaging is unopened.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary by destination and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties.
How do I know which size to order?
Our items generally run true to size. You can find a detailed size guide on every product page to help you compare measurements and find your perfect fit.
Are your products biodegradable?
Yes! Our core Tencel Micro Modal range is biodegradable and compostable, meaning it can return to nature at the end of its life cycle, supporting a circular fashion economy.